Shipping & Returns
In stock items: Please allow 7 to 10 processing days after purchase for shipping. I strive for fast shipping, but sometimes life gets in my way. For shipping updates, please fill out the form below.
Some orders may be shipped in multiple packages.
Preorders: Please refer to item description for updates and information regarding shipping times and estimates of arrival. I update information as it becomes available. Feel free to join the closed group "Tiffany Cagle Boutique VIP" on Facebook for more information regarding preorders. Once item becomes in stock, please allow 3 to 5 days for processing and shipping.
Our policy lasts 7 days and returns will be accepted as store credit only. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note returns and store credit due to shipping within projected timeframe, on preorders and regular items, will not be honored. Please refer to shipping policy for questions.
Additional non-returnable items:
- Gift cards
- Sale items
- Rowe Casa
- Lavender Thorne
- Grab Bags
- Hand Sanitizer
- Face Masks
- Other essential items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery or proof of purchase if in store pick up was chosen.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sale items are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 430 Manor Road, Prescott AR 71857, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 430 Manor Road, Prescott AR 71857, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.